Product Support

Yes. The VEWO 11L fountain has automatic water-level monitoring and transfers water between its tanks to maintain the drinking supply. Refill the reservoir when needed; it is not connected to a household water supply.

Yes. The fountain uses a multi-layer filtration system with a replaceable filter cartridge and filter sponge. The filtration system helps capture impurities, hair, and debris while keeping the circulating water cleaner.

The VEWO 11L Large Dog Water Fountain includes 3 replacement filter systems , so you can keep the filtration system maintained without needing to purchase replacement filters immediately.

The VEWO 11L Large Dog Water Fountain is equipped with an ultra-quiet pump designed to provide continuous water circulation while minimizing operating noise, making it suitable for everyday use around pets and in the home.

The fountain uses a water-level indicator system . A red indicator signals a low-water condition, while a blue indicator indicates normal operation.

Yes. Key components, including the drinking bowl, pump, and filter components , can be removed for cleaning and maintenance. Regular cleaning helps keep the fountain hygienic and operating properly.

Yes. With its 11L extra-large capacity and automatic refill system, the VEWO 11L Large Dog Water Fountain is designed with large dogs and multi-pet households in mind. The large-capacity design helps provide a convenient water supply throughout the day.

Yes. In addition to automatic refilling, the W16-L supports one-touch manual refill , giving you control over the water level whenever needed.

The fountain is made from ABS and measures approximately 12.7 × 11.7 × 7.9 inches , with a product weight of approximately 5.95 lb .

The standard warranty is one year from the original purchase date. Register your product to add one year, for two years in total. Registration does not restart the warranty period.

The set includes 6 filters, 6 sponges and 6 pump sponges.

The standard warranty is one year from the original purchase date. Register your product to add one year, for two years in total. Registration does not restart the warranty period.